Return & Refunds

At Aviva Myth, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a refund or exchange within 30 days of receiving your order.

Eligibility for Refunds:

1.Items must be unworn, unwashed, and in their original condition with tags attached.

2.Proof of purchase is required.

How to Request a Refund:

1.Email us at customer@avivamyth.com with your order details and reason for the return.

2.Once approved, you will receive instructions for returning the item.

3.Refunds will be processed to your original payment method within 7-10 business days after we receive the returned item.

Non-Refundable Items:

Final sale items and gift cards.

For additional questions, contact our customer service team at customer@avivamyth.com or +1 (347) 822 0244 (Whatsapp&Tel) & +86 13262957473(Tel).

Our offices are located at:

HK: UNIT A17, 29/F, LEGEND TOWER, NO.7 SHING YIP STREET, KWUN TONG, KOWLOON, HONG KONG

CN: 25-102, #199 Tongwen Rd, Jiading District, Shanghai, China